TERMS AND CONDITIONS FOR USAGE OF DigiConsult VIDEO CONFERENCE SERVICES
- USAGE OF WEBSITE AND PLATFORM FOR VIDEO CONFERENCING
You acknowledge that you use the platform and website facilities at entirely your own risk.
The platform used to conduct the video conference is used by you at your own risk. The expert will not be held accountable for any security breach or loss that is incurred due to the usage of the platform to conduct a video conference.
- ACKNOWLEDGEMENT BY USER
You acknowledge that the expert will only have the information available that is provided to him/her during your video conference session. This information may be very limited and may not project the complete background. The expert accordingly will provide advice that is deemed reasonable considering the information to his/her availability.
You accept and agree that any commercial decision or decision otherwise you make should be made after consideration of all relevant factors and not just on the opinion provided by the expert and that you remain ultimately responsible for decisions you make.
- ADVICE PROVIDED BY EXPERT
You acknowledge that your video conference conducted with the expert is done without detailed prior knowledge regarding the content of the intended discussion. The video conference is intended to provide you with basic and general guidance regarding the subject matter of discussion. The expert will provide you with general guidance on the substantive law regarding the subject matter discussed during the video conference but will not provide a detailed opinion on the subject matter nor verify the latest case law on the subject matter.
It is specifically indicated and you specifically agree, that if you require a detailed opinion on the subject matter you will arrange with the expert or other professional of your choice, to provide such detailed opinion in writing.
You acknowledge that you will receive general guidance regarding the substantive law during your video conference and the manner how you apply the general guidance to your specific circumstances remains your sole responsibility.
You thus agree that if you require the expert to research and apply the current substantive law to your individualized circumstances, you will obtain a quotation from the expert for such written opinion and not solely rely on the general guidance you received during your video conference.
- INFORMATION AND CONFIDENTIALITY
You understand that where you disclose confidential information during your video conference that the expert will keep such confidentiality and you agree that it will be sufficient compliance with the duty of confidence, for the expert to take such steps as the expert in good faith thinks fit to preserve confidential information from misuse. Without in any way detracting from the duty of confidentiality which the expert owes you, the expert reserves the right to act for and/or consult with your competitors or other clients, whose interest are or may be opposed to your interest.
The expert will not be prevented from disclosing confidential information:
a) which is or becomes public knowledge other than by a breach of an obligation of confidentiality;
b) which is or becomes known from other sources without restrictions on disclosure; or
c) which is required to be disclosed by law or any professional or regulatory obligation.
You recognise that, for the purpose of providing advice and/or assistance during your video conference, the expert will not be treated as having notice of information which may have been provided to individuals who are not present at the video conference.
- LIMITATION OF LIABILITY
The expert’s liability (which for the purpose hereof, will exclude liability for death or personal injury, or resulting from fraud, or any other liability for which restriction or exclusion is prohibited by law) for the aggregate of all claims arising as a result of advice and/or assistance provided during a video conference with you or your representative, resulting out of or in negligence or otherwise (collectively referred to herein as “fault”), will be limited to the lower of the two figures produced by the operation of the following two sub-paragraphs:
a.) the expert’s liability in respect of fault arising out of or in connection with advice and/or assistance provided during a video conference with you or your representative, will be limited to 10 times the total actual fee charged for conducting the video conference;
b.) the expert’s liability in respect of fault arising out of or in connection with advice and/or assistance provided during a video conference with you or your representative ,will be limited to that proportion of the loss or damage (including interest and costs) suffered by you, which is ascribed to the expert by a court of competent jurisdiction or arbitrator allocating a proportionate responsibility to the expert, having regard to the contribution to the loss or damage in question by you or any other person based upon relative degrees of fault. It is agreed that the provisions of Section 1 of the Apportionment of Damages Act, 1956 as amended will apply to all claims between you and the expert and “fault” and “loss or damage” as the used herein shall respectively be deemed to fall within the meanings of “fault” and “loss or damage” as contained in Section 1 of Apportionment of Damages Act, 1956 as amended.
- INDIRECT AND CONSEQUENTIAL DAMAGES
Under no circumstances whatsoever (to the maximum extend as is permitted under applicable law in the Republic of South Africa) will the expert be liable for any incidental and/or special and/or indirect and/or consequential damages whatsoever, including without limitation, damages for loss of profit or loss of data or business interruption whatsoever caused and even if the expert has been advised of the possibility of such damages. However, nothing in these terms and conditions are intended to limit liability for death or personal injury or fraud.
- PAYMENT FOR CONSULTATION
You agree to pay the fee for a video conference with the expert as published on the website.
8. SEVERANCE OF TERMS
In the event that any of the term(s) as stipulated in these terms and conditions is held to be invalid or unenforceable, the remainder of the terms will continue in full force and effect.
- GOVERNING LAW AND JURISDICTION
These terms and conditions will be governed in accordance with the laws of the Republic of South Africa and any dispute arising between you and the expert as result of a video conference will be subject to the exclusive jurisdiction of the South African courts.